Payment Policy
Last Updated: December 19, 2025
At abcmug, we offer a secure and simple payment process to ensure a smooth shopping experience. Please review our payment policy below before placing an order.
1. Accepted Payment Method
We currently accept PayPal as our payment method.
Using PayPal, customers can securely pay using:
- PayPal balance
- Credit or debit cards linked to PayPal
- Bank accounts connected to PayPal
In many cases, you can complete a purchase without creating a PayPal account by using PayPal guest checkout.
2. Payment Security
All payments are processed through PayPal’s secure payment system.
- We do not store or have access to your card or bank details
- PayPal uses industry-standard encryption and fraud protection to keep your information safe
3. Payment Confirmation
Once your PayPal payment is successfully completed:
- You will receive an order confirmation email
- Your order will move into the processing stage according to our Shipping Policy
Orders with failed, declined, or pending payments will not be processed.
4. Currency
All prices and payments are processed in EUR (Euro) unless otherwise stated at checkout.
5. Failed or Pending Payments
If your payment fails or remains pending:
- Please try completing the payment again through PayPal
- Contact PayPal support for payment-related issues
- You may also contact us if you need assistance with your order
6. Refunds
Refunds are handled according to our Refund & Return Policy.
- Approved refunds will be issued to the original PayPal payment method
- Refund processing usually takes 5–7 business days after approval
- Additional time may be required by PayPal or your bank
7. Contact Information
If you have any questions regarding payments or checkout, please contact us:
Store Name: abcmug
Address: Goethestraße 44, 99817 Eisenach, Germany
Phone: +49 1521 5326617
Email: support@abcmug.com